Protect My Home Now Privacy Policy

Last updated: March 12/2024.

These Terms of Use govern your use of our website and services provided through it. By accessing or using our website, you agree to comply with these terms. Please read them carefully before using our services.

Collecting and Utilizing Your Personal Information

This Privacy Policy outlines our practices regarding the gathering, utilization, and disclosure of your information when utilizing the Service. It also informs you about your privacy rights and the legal protections in place.We employ your personal data to enhance and deliver the Service. Your use of the Service implies your consent to the collection and utilization of information as specified in this Privacy Policy.

Categories of Information CollectedPersonal InformationDuring your utilization of our Service, we may request specific personally identifiable details that can be utilized to get in touch with or identify you. This may encompass, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address

  • State

  • Province

  • ZIP/Postal code

  • City

  • Usage Data

The Service automatically collects Usage Data during usage.

Usage Data may consist of information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, we may automatically collect certain information, including, but not limited to, the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

We may also gather information that your browser sends whenever you visit our Service or access it via a mobile device.

Tracking Technologies and Cookies

We utilize Cookies and similar tracking technologies to monitor activity on our Service and store specific information. The technologies utilized may encompass beacons, tags, and scripts to collect and monitor information and enhance and analyze our Service. These technologies include:

  • Cookies or Browser Cookies: Small files placed on your device. You can configure your browser to reject all cookies or notify you when a cookie is being sent. However, without accepting cookies, certain parts of our Service may be inaccessible. Unless your browser settings refuse cookies, our Service may use cookies.

  • Web Beacons: Small electronic files, such as clear gifs, pixel tags, and single-pixel gifs, embedded in certain sections of our Service and emails. These files enable us to tally users who have visited specific pages, opened emails, and gather related website statistics.

Cookies can be categorized as "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when offline, while Session Cookies are deleted upon closing your web browser. You can learn more about cookies on the TermsFeed website article.

We employ both Session and Persistent Cookies for the following purposes:

  • Necessary/Essential Cookies (Type: Session Cookies): Administered by us for authenticating users and preventing fraudulent use of user accounts, these cookies are crucial to providing services available through the Website.

  • Web Beacons: Small electronic files, such as clear gifs, pixel tags, and single-pixel gifs, embedded in certain sections of our Service and emails. These files enable us to tally users who have visited specific pages, opened emails, and gather related website statistics.

  • Cookies Policy/Notice Acceptance Cookies (Type: Persistent Cookies): Administered by us to identify users who have accepted the use of cookies on the Website.

  • Functionality Cookies (Type: Persistent Cookies): Administered by us to remember choices you make, such as login details or language preferences, for a more personalized experience.

  • Tracking and Performance Cookies (Type: Persistent Cookies): Administered by third-parties to track information about traffic to the Website and user interactions for analytical purposes. This information may indirectly identify you.

For more details about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Utilization of Your Personal Information

The Company may leverage Personal Information for the following objectives:

  • To provide and sustain our Service, including monitoring usage.

  • To manage your Account: administering your registration as a Service user and granting access to various functionalities available to registered users.

  • For contract performance: developing, complying with, and executing purchase contracts for products, items, or services you have purchased or any other contract through the Service.

  • To contact you: sending emails, making telephone calls, sending SMS, or other electronic communication forms, such as mobile application push notifications, for updates or informative communications related to Service functionalities, products, or contracted services.

  • To provide news, special offers, and general information about goods, services, and events similar to those you have purchased or inquired about, unless you have opted not to receive such information.

  • To manage your requests: addressing and managing your requests.

  • To deliver targeted advertising to you: developing and displaying content and advertising tailored to your interests and/or location.

  • For business transfers: evaluating or executing a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, including Personal Data held about our Service users.

  • For other purposes: utilizing your information for data analysis, identifying usage trends, assessing the effectiveness of promotional campaigns, and improving our Service, products, services, marketing, and your experience.

Sharing Your Personal Information

We may disclose your personal information in the following instances:

  • With Service Providers: Your personal information may be shared with service providers to monitor and analyze the usage of our Service, to display advertisements on third-party websites to you after you visited our Service, and to contact you.

  • For Business Transfers: Your personal information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Affiliates: We may share your information with our affiliates, ensuring that these affiliates comply with this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies under common control with us.

  • With Business Partners: Your information may be shared with our business partners to offer you specific products, services, or promotions.

  • With Other Users: When you share personal information or interact in public areas with other users, this information may be viewed by all users and may be publicly distributed outside.

  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will use and retain your Personal Data to comply with legal obligations, resolve disputes, and enforce our legal agreements and policies.


Usage Data will be retained for internal analysis purposes, typically for a shorter duration, unless its retention is necessary for security improvement or compliance with legal obligations.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at the Company's operating offices and other locations where the processing parties are located. This means your information may be transferred to computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ.


By consenting to this Privacy Policy and providing such information, you agree to this transfer.


The Company will take necessary steps to ensure the secure treatment of your data in accordance with this Privacy Policy, and no transfer of your Personal Data will occur unless adequate controls, including data security, are in place.

Delete Your Personal Data

You have the right to delete or request assistance in deleting the Personal Data we have collected about you. Our Service may offer you the ability to delete specific information about you.


You can update, amend, or delete your information at any time by signing in to your Account, if you have one, and visiting the account settings section to manage your personal information. Contact us to request access, correction, or deletion of any personal information you have provided.


Please note that we may need to retain certain information when a legal obligation or lawful basis requires us to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be obligated to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Other Legal Requirements

The Company may disclose your Personal Data in good faith if necessary to:


Comply with a legal obligation

Protect and defend the rights or property of the Company

Prevent or investigate possible wrongdoing in connection with the Service

Protect the personal safety of users of the Service or the public

Protect against legal liability

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you should be aware of potential risks.

Detailed Information on the Processing of Your Personal Data


The Service Providers we use may have access to Your Personal Data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Service following their Privacy Policies.


Analytics


Third-party Service providers may be employed to monitor and analyze the use of our Service.


Facebook


Refer to their Privacy Policy at https://www.facebook.com/privacy/policy.


Email Marketing


We may use Your Personal Data to contact You with newsletters, marketing materials, and other information of interest to You. You can opt-out through provided unsubscribe links or by contacting us.


HighLevel


See their Privacy Policy at https://www.gohighlevel.com/privacy-policy.


Behavioral Remarketing


We use remarketing services to advertise to You after You accessed or visited our Service. Cookies and non-cookie technologies help recognize Your Device and understand Your Service usage.


Refer to the Privacy Policies of each vendor listed below:


Facebook


Refer to Facebook's Data Policy at https://www.facebook.com/privacy/explanation.

CCPA/CPRA Privacy Notice (California Privacy Rights)

This privacy notice section pertains to California residents and complements the information found in Our Privacy Policy. It is applicable solely to all visitors, users, and others residing in the State of California.

Categories of Personal Information Collected

We gather information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following list outlines categories of personal information that we may collect or have collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided are in accordance with the CCPA/CPRA. This doesn't imply that all examples within a category were collected by Us, but reflects our good faith belief, to the best of Our knowledge, that some information from the applicable category may have been collected. For instance, certain categories of personal information would only be collected if You provided such details directly to Us.

  • Category A: Identifiers.

    • Examples: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.

    • Collected: Yes.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

    • Examples: Name, signature, Social Security number, physical characteristics, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, bank account number, credit card number, or other financial information, medical information, or health insurance information.

    • Collected: Yes.

  • Category C: Protected classification characteristics under California or federal law.

    • Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information.

    • Collected: No.

  • Category D: Commercial information.

    • Examples: Records and history of products or services purchased or considered.

    • Collected: No.

  • Category E: Biometric information.

    • Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier.

    • Collected: No.

  • Category F: Internet or other similar network activity.

    • Examples: Interaction with our Service or advertisement.

    • Collected: Yes.

  • Category G: Geolocation data.

    • Examples: Approximate physical location

    • Collected: No.

  • Category H: Sensory data.

    • Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

    • Collected: No.

  • Category I: Professional or employment-related information.

    • Current or past job history or performance evaluations.

    • Collected: No.

  • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

    • Examples: Education records directly related to a student maintained by an educational institution.

    • Collected: No.

  • Category K: Inferences drawn from other personal information.

    • Examples: Profile reflecting a person's preferences, characteristics, psychological trends, behavior, attitudes, intelligence, abilities.

    • Collected: No.

  • Category L: Sensitive personal information.

    • Examples: Account login and password information, geolocation data.

    • Collected: Yes.

Under CCPA/CPRA, personal information excludes:

  • Publicly available information from government records.

  • Deidentified or aggregated consumer information.

  • Information excluded from the CCPA/CPRA's scope, such as:

    • Health or medical information covered by HIPAA or clinical trial data.

    • Personal Information covered by certain sector-specific privacy laws.

Sources of Personal Information

We obtain the categories of personal information listed above from the following sources:

  • Directly from You (e.g., forms completed on our Service, preferences expressed).

  • Indirectly from You (e.g., observing Your activity on our Service).

  • From Service Providers (e.g., third-party vendors to monitor and analyze the use of our Service, deliver targeted advertising, or provide the Service).

Use of Personal Information

We may use or disclose personal information We collect for business or commercial purposes, including:

  • Operating our Service and providing You with Our Service.

  • Providing support and responding to inquiries.

  • Fulfilling the reason You provided the information.

  • Responding to law enforcement requests and complying with applicable laws.

  • Internal administrative and auditing purposes.

  • Detecting security incidents and protecting against malicious activity.

  • Other one-time. 

Please be aware that the examples provided above are for illustrative purposes and are not intended to be exhaustive. For more details on how we utilize this information, please refer to the "Use of Your Personal Data" section.


In the event that we decide to collect additional categories of personal information or use the collected personal information for materially different, unrelated, or incompatible purposes, we will update this Privacy Policy.

Disclosure of Personal Information

We may use or disclose, and may have used or disclosed in the last twelve (12) months, the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

  • Category F: Internet or other similar network activity.

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not imply that all examples of that category of personal information were indeed disclosed but reflects our good faith belief, to the best of our knowledge, that some information from the applicable category may be and may have been disclosed.


When we disclose personal information for a business purpose or a commercial purpose, we enter a contract that outlines the purpose and requires the recipient to maintain the confidentiality of that personal information and not use it for any purpose except for performing the contract.

Share of Personal Information

We may share, and have shared in the last twelve (12) months, your personal information identified in the above categories with the following categories of third parties:

  • Service Providers.

  • Our affiliates.

  • Category F: Internet or other similar network activity.

  • Third-party vendors to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you

Sale of Personal Information

As defined in the CCPA/CPRA, "sell" and "sale" mean various actions involving personal information. This may include activities such as advertising, marketing, and analytics, and these may be deemed a sale under CCPA/CPRA.


We may sell, and may have sold in the last twelve (12) months, the following categories of personal information:

  • Category A: Identifiers.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

  • Category F: Internet or other similar network activity.

Please note that the categories listed above are those defined in the CCPA/CPRA. This does not mean that all examples of that category of personal information were indeed sold, but reflects our good faith belief, to the best of our knowledge, that some information from the applicable category may be and may have been shared for value in return.

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our service, although certain third-party websites that we link to may do so.

These third-party websites have their own terms of use and privacy policies, and we encourage parents and legal guardians to monitor their children's internet usage and instruct their children to never provide information on other websites without their permission.


We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us.


If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail to enable us to delete that information.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If you are a resident of California, you have the following rights:

  • The right to notice: You have the right to be notified about the categories of Personal Data being collected and the purposes for which the Personal Data is being used.

  • The right to know/access: You have the right to request that we disclose information about our collection, use, sale, disclosure for business purposes, and share of personal information. Once we receive and confirm your request, we will disclose to you:

    • The categories of personal information we collected about you.

    • The categories of sources for the personal information we collected about you.

    • Our business or commercial purposes for collecting or selling that personal information.

    • The categories of third parties with whom we share that personal information.

    • The specific pieces of personal information we collected about you.

    • If we sold your personal information or disclosed your personal information for a business purpose, we will disclose to you:

      • The categories of personal information categories sold.

      • The categories of personal information categories disclosed.

      • The right to say no to the sale or sharing of Personal Data (opt-out): You have the right to direct us not to sell your personal information. To submit an opt-out request, please see the "Do Not Sell My Personal Information" section or contact us.

    • The right to say no to the sale or sharing of Personal Data (opt-out): You have the right to direct us not to sell your personal information. To submit an opt-out request, please see the "Do Not Sell My Personal Information" section or contact us.

    • The right to correct Personal Data: You have the right to correct or rectify any inaccurate personal information about you that we collected. Once we receive and confirm your request, we will use commercially reasonable efforts to correct (and direct our Service Providers to correct) your personal information, unless an exception applies.

    • The right to limit use and disclosure of sensitive Personal Data: You have the right to request to limit the use or disclosure of certain sensitive personal information we collected about you unless an exception applies. To submit, please see the "Limit the Use or Disclosure of My Sensitive Personal Information" section or contact us.

    • The right to delete Personal Data: You have the right to request the deletion of your Personal Data under certain circumstances, subject to certain exceptions. Once we receive and confirm your request, we will delete (and direct our Service Providers to delete) your personal information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our Service Providers to:

      • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.

      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.

      • Debug products to identify and repair errors that impair existing intended functionality.

      • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

      • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws when the information's deletion may likely render impossible or seriously impair the research's achievement if you previously provided informed consent.

      • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

      • Comply with a legal obligation.

      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    • The right not to be discriminated against: You have the right not to be discriminated against for exercising any of your consumer's rights, including by:

      • Denying goods or services to you.

      • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties.

      • Providing a different level or quality of goods or services to you.

      • Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Do Not Sell My Personal Information

As defined in the CCPA/CPRA, the terms "sell" and "sale" encompass actions such as selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating, orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This implies that we may have received some form of benefit in return for sharing personal information, though not necessarily a monetary one.


We refrain from engaging in the sale of personal information, as commonly understood. However, we do permit Service Providers to utilize your personal information for the business purposes outlined in Our Privacy Policy, including activities such as advertising, marketing, and analytics, which may be deemed a sale under CCPA/CPRA.


You have the right to opt-out of the sale of Your personal information. Upon receiving and confirming a verifiable consumer request from You, we will cease the sale of Your personal information. To exercise Your right to opt-out, please contact Us.


The Service Providers we collaborate with (for example, our analytics or advertising partners) may utilize technology on the Service that qualifies as selling personal information under the CCPA/CPRA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales, as defined under CCPA/CPRA law, you may do so by following the instructions below.

Please note that any opt-out is specific to the browser You use. You may need to opt out of every browser that You use.

Website:

If applicable, click "Privacy Preferences," "Update Privacy Preferences," or "Do Not Sell My Personal Information" buttons listed on the Service to review Your privacy preferences and opt out of cookies and other technologies that We may use. Please note that You will need to opt out from each browser that You use to access the Service.


Additionally, You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt-out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by Your browser, You will need to opt out again.

Mobile Devices:

Your mobile device may give You the ability to opt out of the use of information about the apps You use for targeted ads:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices

  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Limit the Use or Disclosure of My Sensitive Personal Information:

If You are a California resident, You have the right to limit the use and disclosure of Your sensitive personal information to that use which is necessary to perform the services or provide the goods reasonably expected by an average consumer who requests such services or goods.


We collect, use, and disclose sensitive personal information only as necessary to provide the Service. For more information on how We use Your personal information, please refer to the "Use of Your Personal Data" section or contact us.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA):

Our Service does not respond to Do Not Track signals. However, some third-party websites may track Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Your California Privacy Rights (California's Shine the Light law):

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

Links to Other Websites:

Our Service may feature links to other websites that are not operated by Us. Clicking on a third-party link will redirect You to that third party's site. We strongly recommend reviewing the Privacy Policy of every site You visit.


We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:

We may periodically update Our Privacy Policy. You will be notified of any changes through the posting of the new Privacy Policy on this page.

Additionally, we will inform You via email and/or provide a prominent notice on Our Service before the changes take effect. The "Last updated" date at the top of this Privacy Policy will be revised accordingly.


It is advisable to review this Privacy Policy regularly for any modifications. Changes become effective when they are posted on this page.

Contact Us:

If You have any questions about this Privacy Policy, please reach out to us using the contact information provided below.


info@protectmyhomenow.com

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